Business email writing in English.
Emails are where small mistakes stay on the record. A wrong preposition in a meeting is gone in a second, but in an email it sits in someone's inbox, and sometimes it gets forwarded to their boss.
A lot of people now let AI write their emails for them. That fixes the grammar, but it often doesn't sound like them at all (I wrote about that here), so I'd rather help you write them yourself.
Emails you can send without reading them five times.
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01
Your real emails
Bring emails you've sent, or ones you need to send this week. We rewrite them together, and you see exactly why each change was made.
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02
Getting the tone right
The goal is to sound polite without being stiff and direct without being rude. It's easy to get wrong in a second language, and it's what people remember about your email.
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03
The tricky ones
These are the emails everyone puts off - complaints, saying no, chasing someone who hasn't answered, or asking for more time.
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04
Your typical mistakes
We go after articles, prepositions, and the false friends from your own language that sneak into your writing. Try my find-the-mistakes practice to see which ones you make.
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05
Phrases that sound natural
You'll learn better openings and closings than "I hope this email finds you well," and the everyday phrases natives actually use at work.
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06
Longer writing
Once your emails are in good shape, we can move on to reports, proposals, meeting summaries, or whatever else you write at work.
The best advice I know about writing is from Lee Iacocca: "Write like you talk." Overcomplicating things makes you harder to understand, and the whole point of an email is to be understood.
If you'd like to practice on your own first, my warm-ups have topics on meeting summary emails, arranging things by email and answering inquiries.
- Ben
Three steps, and the first one is free.
- Book your free 30 minutes
Tell me what you write, who you write to, and what slows you down.
- Bring your emails
Bring anything you've sent or need to send, and feel free to remove names and details first.
- Practice
Classes are 1-on-1 on Google Meet and cost $50 for 60 minutes. Every correction goes into our shared class document.
Want emails that sound like you?
Book your free 30 minutes and bring an email you've been putting off, so we can write it together.
Book your free 30 minutes After that, classes are $50 for 60 minutes. See how classes work